Quality of Service

 5,000

No matter how strong your leadership, negotiation, persuasion, and communication skills are, without a clear Vision, your team is going nowhere.
This course will help you understand WHY you do what you do. How to make the organization highly effective & productive and achieve excellence by setting smarter goals through focusing on Customer Satisfaction by enhancing the Quality of your Products and Services.

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SKU: SA-PD-004 Category: Tags: ,
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Course Details

1. Identifying the customers
2. Stack-holders’ satisfaction
3. Know the WHY?
4. Vision, Mission, and Values
5. SWOT Analysis
6. Goals & Objectives
7. Redefining the management role
8. Your role
9. Your personal vision
10. Activity
11. Quiz/MCQs

Please click here to see the courses schedule or please contact me for an appointment before enrolling in any course.

1. Senior Officers
2. Senior Managers
3. Senior Engineers
4. Admin & HR Staff

Four (04) Hours

Below are the course takeaway:
1. E-Certificate
2. PDF Training material
3. Editable Formats/Templates (if any)
4. Free e-Books (as & where applied)
5. Long-term learning support through Email or WhatsApp (even after the course completion).

Basic English Language Skill

1. On/Off-premises for organizations
2. Online for individuals & organizations

1. A minimum of 5 participants are required to conduct this course.
2. The course can be conducted in English/Urdu or both.

Still, have questions in mind? Read the FAQs page!

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