Quality of Service
₨ 5,000
No matter how strong your leadership, negotiation, persuasion, and communication skills are, without a clear Vision, your team is going nowhere.
This course will help you understand WHY you do what you do. How to make the organization highly effective & productive and achieve excellence by setting smarter goals through focusing on Customer Satisfaction by enhancing the Quality of your Products and Services.
Course Details
Course Topics
1. Identifying the customers
2. Stack-holders’ satisfaction
3. Know the WHY?
4. Vision, Mission, and Values
5. SWOT Analysis
6. Goals & Objectives
7. Redefining the management role
8. Your role
9. Your personal vision
10. Activity
11. Quiz/MCQs
Schedule ✅
Please click here to see the courses schedule or please contact me for an appointment before enrolling in any course.
Target Audience
1. Senior Officers
2. Senior Managers
3. Senior Engineers
4. Admin & HR Staff
Course Duration
Four (04) Hours
Take Away
Below are the course takeaway:
1. E-Certificate
2. PDF Training material
3. Editable Formats/Templates (if any)
4. Free e-Books (as & where applied)
5. Long-term learning support through Email or WhatsApp (even after the course completion).
Requirements
Basic English Language Skill
Mode of Training
1. On/Off-premises for organizations
2. Online for individuals & organizations
Special Notes:
1. A minimum of 5 participants are required to conduct this course.
2. The course can be conducted in English/Urdu or both.
✪ Still, have questions in mind? Read the FAQs page!
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